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Aqua Salon + Day Spa CANCELLATION Policy
Your appointment is very important to our team members of Aqua Salon + Day Spa, and it is reserved especially for you. We understand that sometimes schedule adjustments are necessary; therefore, we respectfully request you provide at least 24 hours notice to cancel any appointments.
Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. Our appointments are confirmed when you book your appointment and again two days in advance because we know it is possible to forget an appointment you booked months ago. If you do not confirm your appointment via text/email, we will call you the day before your appointment. If you are unreachable, we will leave a message but, please note that it is your responsibility to cancel an appointment you are no longer able to keep. Since the services are reserved for you personally, a cancellation fee may apply if you cancel within the 24 hour period. .
Our salon reserves the right to require a small prepayment.
We will require:
A $25 Non-refundable deposit to book any future appointments if you cancel your appointment within the 24 hour window.
If you cancel within the 24 hour window or No Show, your deposit will be nonrefundable and nonredeemable.
Thank you for your understanding.